Useful info for shipping

By shipping with The Donkey you have the opportunity to compare the quotes and times of different couriers to choose the most convenient option. Make sure you measure the dimensions and weight of your package correctly to get accurate quotes.

You can decide whether to have the package collected at home with the pickup option or take it to a selected collection point.

Enter all sender and recipient information correctly to avoid delivery problems.

Once the package has been shipped, use the tracking service to monitor its status in real time. For safe packaging, use sturdy boxes and suitable materials, finally attach the shipping label visibly. If you have chosen pickup, prepare to hand the package over to the courier; otherwise, take the package to the selected collection point.

By following these simple instructions, you can manage your shipments with The Donkey in a simple and safe way.